Saddle Trial, Shipping and Return Policies

FOR OUT OF STORE SADDLE SALES:

Saddles may be purchased and returned for the purpose of trying the saddle for fit. There is a 10% non-refundable fee for trying and returning the saddles.

Length of trial is 3 days, not including date of delivery. Extensions of the trial period are available as needed per written request only.

  • Saddle must be shipped for return no later than the 3rd business day of the trial if being returned. (Exceptions can be made as long as we are contacted and agree on a day)
  • Saddle must be returned in same condition with all original tags attached for refund.
  • Ship saddle for return insured with a signature requirement. Acceptable shipping methods are UPS, FedEx or DHL (Please do not use post office to ship saddle back)
  • Return Policy - All saddles that are returned will be refunded in full less a 10% Trial & Restocking Fee.
  • The shipping and insurance fees are non-refundable.
  • Refund for saddle will be processed to the original form of payment after saddle arrives safely and in the same condition back to Equine Essentials.

FOR IN STORE SALES:

Length of trial is 7 days. Saddles may be purchased and returned for the purpose of trying the saddle for fit.

  • Saddles must be returned in the same condition to receive your refund.
  • You will need to fill out a saddle trial agreement.
  • Saddles not returned on the 7th day will not be accepted back.